Given upcoming German regulation in the supply chain, it is necessary for all brands and manufacturers to find a suitable grievance structure for their workers in their supply chain. What innovation is there to reach those people? Join us to find out more with Marianne Hughes, Founder and CEO of KNO Global, an innovative platform to engage factory workers globally and boost their well-being.

The speaker will give a generic approach for solutions for those working within manufacturers facing the challenge on finding suitable grievance structure for their workers, with case studies on their work in e.g. India, China and Vietnam.

Join us to hear more about KNO Global's work in India, China and Vietnam – where they have captured the voices of workers. You will hear examples of how worker grievance can be implemented, and tackling challenges on the ground faced by workers and factory managers. To help answer the question: What is an effective worker grievance mechanism?

This session will challenge you to think differently on your impact on the people making your products, whilst coming up with solutions for those working within manufacturers or brands today facing these challenges, on how to comply with the upcoming regulation.

Following this presentation will be a Q&A session where you will have the chance to ask further questions.


  • This event will run in a hybrid format. Seats for physical participation are limited. Booking priority to members on a first-come, first-served basis.
  • For attendees joining the event virtually, access link for the webinar will be sent 1 day before the event. The session will be conducted via Zoom.
  • GIC/GCC is closely monitoring the Covid-19 situation. Health precaution and social distancing measures will be observed. This event follows the Government's Vaccine Pass requirement. Only attendees who meet the requirement will be admitted to join this event in person.
  • To be considerate to others, in person participants are required to take a rapid antigen test within 24 hours before the event.
  • Masks must be worn throughout the event.
  • GCC reserves the right to change this hybrid seminar into a completely virtual event depending on the development of the Covid-19 situation in Hong Kong.

  • Registration Deadline: Friday, 21 October 2022



  • Online: Members

    HKD 100.-

    Member Price

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  • Online: Non-Members

    HKD 150.-

    Public Price

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  • In Person: Members

    HKD 100.-

    Member Price

    Only 10 tickets available! Book your place in person now.

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